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NHS Federated Data Platform
Senior Service Designer on the NHS Federated Data Platform programme, working on national healthcare data infrastructure and services.
service designhealthcarepublic sectoruser centred design
Weeknotes
- Consistency as a Layered Design Principle18 Apr 2025"Be consistent" seems like uncontroversial design advice. Nielsen's usability heuristics include "consistency and standards" - users "should not have to wonder whether different words, situations, or...Building on Shifting Ground
- Principles as Intervention Lever11 Apr 2025In Part 1, I described how our design systems working group was stopped by a colleague's observation that we needed to establish fundamental principles before rushing into patterns and components. In...Building on Shifting Ground
- The Limits of Design Guides4 Apr 2025When I joined the team, I inherited a design guide. Previous designers had recognised the same problem I described in Why Design Principles?: products built in the vendor's application builder do not...Building on Shifting Ground
- Why Design Principles?28 Mar 2025A few weeks ago, in one of our design systems working group sessions, a colleague asked a question that brought our entire approach into focus. We had been discussing UI patterns, component...Building on Shifting Ground