Back to Projects
NHS Federated Data Platform - Timely Care Hub
Senior Service Designer on the NHS Federated Data Platform programme's Timely Care Hub product, developing data services to support bed flow, discharge management and care quality provision in NHS acute providers.
service designhealthcarepublic sectortransparencyuser centred design
Weeknotes
- Flow, Paper, and the Metaphors We Manage By13 Dec 2024During ethnographic observation on the ward, something small kept catching my attention: the doctors' notebooks. Not the electronic patient record, not the digital dashboard on the screen at the...
- Mapping the System29 Nov 2024This week's focus was on synthesis: taking the observations, interviews, and documentary analysis from recent weeks and developing representations that could communicate the complexity of ward-based...
- Entering the Ward15 Nov 2024This week marked a shift in focus. After several weeks working on data access services - exploring state charts, object-oriented UX, and the underlying data models of administrative systems - I've...