Aesthetics
5 posts tagged with “Aesthetics”
Research Updates
What the Value Ontology Cannot See
The previous post in this series examined the product management ontology of design value - the causal chain from strategy through objectives to measurable behaviour changes - and asked what it...
The Compass Unpacked: Seven Accounts of Evaluative Capacity in Design
The previous post explored why design process becomes what Jaimes Nel (2026) calls GPS. Nel's argument is that models like the Double Diamond, originally intended as orientational maps, hardened into...
Immateriality and the Sensual in Service Design
The two preceding posts in this series have established a framework for thinking about aesthetics in service design: Folkmann's (2013) three platforms - sensual-phenomenal, conceptual-hermeneutical,...
The Distribution of the Sensible in Service Design
The previous post argued that service design faces an aesthetic deficit: a lack of vocabulary and theoretical apparatus for discussing how services structure experience across sensual, conceptual,...
Aesthetics as a Design Problem
Before I became a service designer, I spent several years working as a ski instructor in Norway. The transition from teaching people to ski to designing public services might appear to be a...