Framework
7 posts tagged with “Framework”
Weeknotes
Government as a Platform
The previous post argued that service patterns - the repeatable structures of work that users perform across multiple products - need to be understood before the components that implement them can be...
Service Patterns and the Limits of UI Design
A few months into building components for the design system, I keep returning to a question that predates the code: what are these components actually for? Components are for building interfaces, but...
Epistemic, Deontic, and Constitutive Work: Towards a Principled Taxonomy of Service Tasks
The previous post identified four orientations that public sector programmes tend toward - risk, efficiency, provider, and demand - and showed how each orientation shapes which failures become...
Broken Promises and the Visibility of Failure
If services are fundamentally promise-based systems - where capabilities promise performance and resources promise affordance - what happens when promises break? And more troublingly: what happens...
Events - Happenings, Conditions, or Both?
The design systems framework I have been developing includes events as one of eight core elements, defined following Gärdenfors (2017) as atomic cause-effect triggers with a force vector and a result...
Verbs, Nouns, and the Hierarchy of Action in Service Design
Duncan Stephen's recent post, "Services are verbs combined with nouns", addresses the nouns, verbs best way to describe service ontologies problem, and which I also wrote about in states and services...
Do We Need the Product/Service Distinction?
Building a design systems framework for data platform products, I keep running into the same architectural decision: should the framework distinguish products from services - and if so, how?