Performance Dashboards

The previous posts in this series established why the deficit model fails as an account of how dashboard users engage with performance data, and the competing theories of change analysis examined the...

This article draws on an interpretivist analysis of public sector dashboard strategy, treating dashboards as socio-technical systems embedded in organisational and political contexts rather than...

The series introduction established that public sector performance dashboards function as policy instruments, and the previous post examined how different dashboard designs constitute different...