Practice

4 posts tagged with “Practice

Research Updates

Working With the Grain: Practical Strategies for Designers in Programme Cultures

The preceding posts in this series have established a set of arguments: that many public sector programme management cultures are optimised for accountability and risk reduction, not hostile to...

Ethos Over Expertise: Service Design's Structural Vulnerability

The first post in this series described how strategic abstraction becomes delivery avoidance. The second examined the practical and epistemological problems of starting - how designers defer entry...

State-Space Construction as Design Inquiry

The statechart work on a data access service a few months ago was clarifying in ways I did not expect. Applying Harel's formalism to a real service - mapping its states, transitions, preconditions -...

Owning the Problem Space: Lessons for Practice

Across this series I have developed an argument in three parts: that planning and design are fundamentally different activities, distinguished by whether the problem space within which work proceeds...