Public Sector
2 posts tagged with “Public Sector”
Research Updates
The Service Designer as Abstract Signifier: Metaphors We Design By
This post draws on a paper Ana Kustrak and I presented at the NORDES 2023 conference, exploring the metaphors through which the role of "service designer" is understood in Swedish public sector...
Sacred Service Design and the Theatrical Function of Design Artefacts
In my previous posts, I examined conceptual modelling as design method and explored competing accounts of what concepts are across information systems, cognitive science, and social theory. In the...