Service Design

This week has been focussed on modelling the data flows and trying to reverse engineer some of the service logic working backwards from the existing DARS prototype and the access that I have got to...

This week has been focussed on what is called the 'registration' part of the NHS Secure Data Service.

This week a lot of my work has, from a variety of different directions, coalesced around an analysis of the navigation patterns on the old NHS Digital website, where the Secure Data Environment...

This week has involved some user research, exploring the Expression of Interest Form and user onboarding flow for the NHS Secure Data Environment service that I am currently working on.

This week began on Monday with my 1:1 and following that some time completing a little more mandatory training.

This week, whilst continuing to wait for a computer and access to the organisations internal/HR systems, I did some wider reading around NHS patient data flows and the stakeholders, and about the...

This is the first of what I hope will be a regular approach to weeknoting my new role as a Service Designer at NHS England. Weeknoting is something I have followed from afar and wished that I had had...

In previous posts, I've described what federated learning is and what it would actually require. Now I want to describe what happened when I tried to do the most basic thing a designer does when...

I've spent the past week reviewing the literature on vocational rehabilitation models - ICF frameworks, biopsychosocial approaches, Swedish return-to-work research. Yesterday I documented that...